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1. #Office 365 password reset hangs on captcha how to#
2. #Office 365 password reset hangs on captcha install#

If your Office 365 subscription has expired, buy a new license and extend your Office 365 subscription for a new period. Check the firewall on your computer, the router, and DNS configuration. Make sure that network access to the Microsoft servers is not blocked.

#Office 365 password reset hangs on captcha install#

You may need to remove old Microsoft Office licenses from your computer and install a new one.Ĭheck the internet connection. Then try to activate the installed Office 365 suite again on your computer. If you installed a version of Microsoft Office that is different from the Office 365 version provided by your subscription plan, uninstall the existing Microsoft Office suite from your computer and install the correct version. If the installed Office 365 applications don’t connect to Microsoft servers for more than 30 days in a row, these applications are deactivated until they connect to Microsoft licensing servers and the license is renewed. Office 365 applications installed on a computer must connect to Microsoft servers over the internet at least once every 30 days to check and validate the license. Check your subscription name and expiry date. Sigh In – Add this computer to an active account.Ĭheck the version of Microsoft Office installed on your computer. To keep using Word without interruption, choose the option below to reactivate. If it’s not activated, the following error message is displayed: To work with Office 365 applications, your Office 365 has to be activated.

#Office 365 password reset hangs on captcha how to#

Is Office 365 down? How to sign into an Office 365 account? When you work with Office 365, it is useful to have fixes for possible Office 365 issues today and this blog post covers Office 365 issues, Office 365 troubleshooting, and possible solutions to detect and fix Office 365 known issues. However, the probability of an Office 365 outage due to an issue on Microsoft’s side quite low. If you encounter an issue in Office 365 that can only be fixed by the vendor, Microsoft will release an update to resolve any known issues as soon as possible. Many issues can be fixed on the client side. Not all issues are caused by bugs unpatched by the software vendor. You may encounter issues when using any application, and Office 365 is no exception. By Michael Bose Common Office 365 Issues and How to Solve Them